How to setup your Live Tracking Virtual Race
1. Wizard Setup
1.1 Wizard Event info
Set up your wizard as normal; but check the Event Date & Time. If the virtual run takes place over a period of days, then set the Date to the last day of the event.
1.2 Wizard Race Setup
Follow these steps for the Race Setup:
- Enable Leaderboard for all races = OFF
- Enable LiveRanking for all races = OFF
- Enable Bib Connect for all races = ON
- Proceed with race data as usual. Set start date & time on the actual start of the race.
- Upload a course map (event’s actual maps). This is required for virtual racing. During the race, participants are projected on this course map, regardless where they doing the race.
- Enable live tracking = ON
- Enable Virtual Race = ON
Enable Race Results when you want to publish the results on Sporthive.
1.3 Wizard App Configuration
The Call-to-Action Button “Live Tracking” must be displayed for the date span of the virtual run It should be set for as long as participants are allowed to run the race virtually
1.4 Wizard Design
Proceed with the design settings as usual
Note – if this is a White Label EventApp, then the Splash Page and App Icon have to be correct (cannot be edited in the CMS after publish). Does not apply to Sporthive Live apps (no Splash or Icon)
2. CMS Configuration
2.1 Race Details
Make sure the ‘Enable virtual race’ box is checked
2.2 App Features
Switch ON Selfies and Like & Comments for Social Engagement.
2.3 Tiles
A) Two critical tiles that must be in the App are
- Live Tracking - so friends and family can follow participants
- Bib Connect Wizard - so runners can claim their record, enable GPS, set Privacy and upload a photo, then Start their race. You may title this tile ‘Claim your bib’ or Start Your Virtual Run’
B) To Create the Live Tracking and Bib Connect Tiles
- Click Add a Tile in Tiles menu in CMS
- Select the correct tile (see below) to link that tile
- Arrange (drag & drop) each Tile as wanted on the App homepage
2.4 Timer Setup & Timelines
A) How does it work
During the race, GPS data is used to calculate the covered race distance of a participant. The app will project the participant on the virtual race course based on that distance. When adding a timeline to a virtual race, the CMS will create a virtual passing for the participant on that particular timeline (Normally measured by a decoder).
B) Setup your timelines
Setup your timelines as usual.
- The results will be based on the virtual “passings”, so you must have at a minimum the Start and Finish
- You may also insert intermediate timelines (example – every 5K, etc.) to enhance the experience.
- For each timeline, a virtual passing will be created in the CMS.
if Enabled, Progress Push Notifications will be sent out for each timeline.
C) Timeline Configuration
- T&S Location Name can be any name (since not connected to T&S, this is virtual)
- Make sure ‘Visible As Split’ is checked
- Make sure ‘Trigger Progress Notifications’ is checked
- Operation mode = Normal
2.5 Registration Import
Import Registrations as usual
The import file (xlss or csv) must contain at least:
- Registration ID (Unique)
- Bib
- CRITICAL (used for BibConnect!)
- Can also be a virtual bib number
- Chipcode -
- Since virtual, you will not have Chipcodes. Follow these steps:
- Must have a column titled Chipcode (leave rows below blank)
- Bib is used as Chipcode
- In the Import page, check box ‘Use imported bib code as chipcode’
- Since virtual, you will not have Chipcodes. Follow these steps:
- Given Name
- Family Name
- CRITICAL (used for BibConnect!)
- Birthday
- CRITICAL (used for BibConnect!)
- Gender
- Race
- The same race name / import ID as in CMS Race Details that record is running
During the race, the passings will be visible in the registration passings screen.
3. CMS Results
To get virtual runner results:
- Click on the Download Button in the race menu for a result file
- Edit and review the results file if necessary
- Upload the results file to your results page or platform